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Privacy Policy

Effective date: March 24, 2026

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using MeetFriends, you agree to the practices described below.

1. Information We Collect

We collect the following categories of information:

Account Information

  • Name and email address provided during registration.
  • Password (stored in hashed form — we never store plain-text passwords).
  • Profile preferences such as avatar selection.

Usage Data

  • Conversation messages you send to AI Friends.
  • AI responses generated during your sessions.
  • Feature interactions, pages visited, and time spent on the platform.
  • Subscription status and billing history (payment details are handled by Stripe and not stored on our servers).

Technical Data

  • IP address, browser type, operating system, and device identifiers.
  • Referral URLs and session duration.
  • Cookies and similar tracking technologies (see Section 8).

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Process your conversations through our proprietary AI models to generate responses.
  • Manage your account and authenticate your identity.
  • Process payments and manage your subscription.
  • Send transactional emails (account confirmations, password resets, billing receipts).
  • Monitor and improve the quality and safety of the Service.
  • Detect and prevent fraud, abuse, or violations of our Terms of Service.
  • Comply with legal obligations.

We do not use your conversation content for targeted advertising, and we do not sell your personal data to third parties.

3. AI Processing

When you send a message to an AI Friend, your message is processed by MeetFriends’ proprietary AI models to generate a response. Please be mindful of what personal or sensitive information you share in conversations.

Your conversations are processed on MeetFriends’ infrastructure. We do not share your conversation content with third-party AI providers.

Your name, email, and account details are never included in AI processing — only the content of your chat messages and the context needed to maintain the AI Friend persona.

4. Information Sharing

We share your information only in the following circumstances:

Service Providers

We share data with trusted third-party providers who help us operate the Service, including:

  • Stripe — Payment processing and subscription management.
  • Cloud infrastructure providers — Hosting, database, and storage services.

All service providers are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

5. Data Retention

We retain your account information and conversation history for as long as your account is active or as needed to provide the Service.

  • Free plan: Conversation history is retained for the duration of your account.
  • Pro plan: Full conversation history is retained for the duration of your subscription.

When you delete your account, we delete or anonymize your personal data within 30 days, except where retention is required by law or legitimate business interests (such as billing records, which are retained for up to 7 years).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (“right to be forgotten”).
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection / Restriction: Object to or request restriction of certain processing activities.
  • Withdraw consent: Where processing is based on your consent, withdraw it at any time.

To exercise any of these rights, please email privacy@meetfriends.pro. We will respond within 30 days.

If you are located in the European Economic Area (EEA), United Kingdom, or California, you may have additional rights under GDPR or CCPA respectively. We honor all applicable data subject rights.

7. Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using TLS/HTTPS.
  • Encryption of sensitive data at rest.
  • Hashed password storage using bcrypt.
  • Access controls restricting internal access to personal data on a need-to-know basis.
  • Regular security reviews and vulnerability assessments.

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar technologies to operate the Service. Specifically:

  • Essential cookies: Required for authentication and session management. These cannot be disabled.
  • Preference cookies: Remember your settings and customizations.
  • Analytics cookies: Help us understand how users interact with the Service (e.g., pages visited, session length). This data is aggregated and anonymized.

We do not use advertising or cross-site tracking cookies.

You can manage cookies through your browser settings. Disabling essential cookies may impair your ability to use the Service.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will delete it promptly.

If you believe we have collected data from a minor, please contact us at privacy@meetfriends.pro.

10. International Data Transfers

MeetFriends operates globally. Your information may be transferred to and processed in countries other than your own. Where we transfer data outside your jurisdiction, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, for material changes, provide additional notice via email or an in-app notification. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy team:

MeetFriends — Privacy Team

Email: privacy@meetfriends.pro

Website: landing.meetfriends.pro